We accept returns of unused and undamaged items according to our returns policy. The original price tags should still be intact (not taped back on). The return process should be started by the customer by filling out this form within 30 days of the order date. If it has been longer than 30 days then the order becomes ineligible for return and will not be recognized by this returns system. All refunds are subject to a 10% restocking fee. All refunds are made within 7-10 business days of us receiving the item back. Shipping fees are non-refundable after an item is shipped. By submitting this return request, you are agreeing to our return policy.
For international shipping, we require 3-5 business days of processing time before we ship your order. The processing includes inspection, customs forms generation and other international shipping documentation required to ship internationally from China. The approximate shipping time-frame is provided at checkout but it does not include the 3-5 business days processing time. In most cases, you will get your order delivered within 4-21 days depending on your country of residence. A signature will be required by you or another adult in your household to accept the package at the time of delivery. A valid photo ID might also be required at the time of delivery to ensure the package is delivered to the correct recipient. Buyers are responsible for any import customs or duty taxes by your native country at the time of delivery.